Welcome to Fresh KDS!

Ready to start receiving orders? Here's what to do next:

Need help choosing hardware? See our recommendations.

Scan with your tablet to download the app


Download the app onto your tablet

Download the Fresh KDS App for free from your preferred App Store.


Connect NorthStar
How to get started using Fresh KDS with NorthStar

Before you begin, you'll need the following:  

  • Fresh KDS Account.
  • Strong Wi-Fi Connection.
  • Assigned Static IP address for your tablet (Strongly Recommended)
    A Static IP address will prevent your tablet's IP address from changing. If your IP address changes, your Point of Sale could disconnect from Fresh KDS.

Step 1: Download the Fresh KDS App

1. Download the Fresh KDS App onto your dedicated tablet.

2. Open the Fresh KDS app, and log in using your account credentials.

3. Give your KDS screen a descriptive name. E.g. Espresso, Salad Bar, or ToGo.

4. Select ‘NorthStar POS’ as your POS system.

Step 2: Add Fresh KDS as a Location in ECM

1. From the NorthStar ECM, navigate to Areas - Location.

2. Select '+ Add Location.'

3. Under Location Type, select 'Kitchen' from the dropdown menu.

4. Enter the Location Name and Description.

5. Under Output Type, select 'Video' from the dropdown menu.

6. Click 'Save.'

Step 3: Create the Integration Token

To start, log into your Fresh Dashboard, and navigate to Settings - Integration Tokens.

1. Click ‘+Create Token.’

2. Enter ‘NorthStar’ as the Token Description, and click '+Create Token.'

3. Copy and note the generated token value to use in the below step.

Step 4: Configure Fresh KDS as an Integration in ECM.

1. From the NorthStar ECM, navigate to Kitchen.

2. Under Kitchen Management Engine, select 'Fresh KDS' from the dropdown menu.

3. Click 'Configure Fresh KDS.'

4. Paste the integration token noted from Step 3.

5. Click 'Authenticate.' *Fresh KDS location sites will populate once complete.

6. Select the Fresh KDS location site you wish to pair.

7. Click 'Pair.'  

Step 5: Route Menu Items for Display.

1. From the NorthStar ECM, navigate to Products - Print Routing.

2. Select the desired menu item categories & site, and click 'Search.'

3. Check the box of individual menu items or entire categories you wish to display on your KDS screen.  

4. Click 'Save.'

*Please note: Setting up print routing is required to enable items to display on your Fresh KDS screen.

Step 6: Place your Fresh KDS tablet in the kitchen.

1. Choose where to place your Fresh KDS screen.

  • Some place it right above a prep station.
  • Others find that mounting it on a nearby wall with a waterproof case is best.

2. If using multiple screens, be sure the name matches the station placement.

Step 7: Train your staff & profit! 💸

1. Show how to mark items as complete & how to clear tickets.

  • Tap to cross out items as complete.
  • Tap the ticket header to clear and remove it from the screen.

2. Show how to recall orders.

  • Tap the recall button located on the left navigation bar.

3. Show this video for a brief introduction.