Welcome to Fresh KDS!

Before you begin, you'll need the following:  

• Fresh KDS Account.

• Dedicated Tablet.
  Fresh KDS was built to run on iOS 13+ and Android Tablets.

• Strong Wi-Fi Connection.

• Assigned Static IP address for your tablet (Strongly Recommended)
  ‍A Static IP address will prevent your tablet's IP address from changing. If your IP address changes, your Point of Sale could disconnect from Fresh KDS.

*Note: Fresh KDS will not work if you use your Poynt device as a hotspot.

Step 1: Download the Fresh KDS App.

1. Download the Fresh KDS App onto your dedicated tablet.

• iOS App Store
• Google Play

‍2. Open the Fresh KDS app, and log in using your account credentials.

3. Give your KDS screen a descriptive name. E.g. Espresso, Salad Bar, or ToGo.

4. Select ‘Poynt’ as your POS system.

Step 2: Download the Fresh KDS Display Link App on your Poynt Terminal.

1. Download the Fresh KDS Display Link App from the Poynt Apps Marketplace.

2. Confirm your Poynt Terminal and Fresh KDS tablet are using the same WiFi network.

Step 3: Pair your Poynt Terminal with Fresh KDS.

1. Launch the Fresh KDS Display Link on your Poynt Terminal.

2. Tap ‘Scan’ to search for your Fresh KDS. Once detected, it will automatically pop up as an available device connection.  

3. Tap to select the device to pair it with your Poynt Terminal.

4. Once paired, Fresh KDS will be listed as a connected display. Tap ‘Test Connection’ to verify the connection.

A test order should display on your KDS screen:

Confirm yes or no for the test order on your Poynt Terminal. If unsuccessful, please remove the device and try pairing it again.

Step 4: Place your Fresh KDS tablet in the kitchen.

1. Choose where to place your Fresh KDS screen.

• Some place it right above a prep station.
• Others find that mounting it on a nearby wall with a waterproof case is best.
  

2. If using multiple screens, be sure the name matches the station placement.

Step 5: Train your staff & profit! 💸

1. Show how to mark items as complete & how to clear tickets.

• Tap to cross out items as complete.
• Tap the ticket header to clear and remove it from the screen.

2. Show how to recall orders.

• Tap the recall button located on the left navigation bar.

3. Show this video for a brief introduction.

When using Fresh KDS with Poynt, all order types will display as For Here.
You can add a note to orders in the Poynt Register app to specify if an order is for to-go, delivery, pickup, etc.