Welcome to Fresh KDS!

Before you begin, you'll need the following:  

• Fresh KDS Account.

• Dedicated Tablet.
  Fresh KDS was built to run on iOS 13+ and Android Tablets.

• Strong Wi-Fi Connection.

• Assigned Static IP address for your tablet (Strongly Recommended)
  ‍A Static IP address will prevent your tablet's IP address from changing. If your IP address changes, your Point of Sale could disconnect from Fresh KDS.

*Note: Fresh KDS will not work if you use your Union device as a hotspot.

Step 1: Download the Fresh KDS App.

1. Download the Fresh KDS App onto your dedicated tablet.

• iOS App Store
• Google Play

‍2. Open the Fresh KDS app, and log in using your account credentials.

3. Give your KDS screen a descriptive name. E.g. Espresso, Salad Bar, or ToGo.

4. Select ‘Union’ as your POS system.

Step 2: Access your Device Identifier on your Fresh KDS tablet.

1. On your Fresh KDS tablet, navigate to Settings > General.  

2. Locate your Identifier.

The Device Identifier will be used as the Mac Address in the below steps for configuring Fresh KDS as a Printer Station in Union.

Step 3: Configure Fresh KDS as a Printer Station in Union.

Before you begin, ensure your Fresh KDS tablet and Union POS are connected to the same Wi-Fi network.

1. Launch the Union Manager Portal on your Union POS device.  

2. Navigate to Settings - Hardware Setup - Printers.

3. Select ‘Add Printer.’‍

4. Enter a new Printer Name.
5. Select Printer Model Epson TM-U220B, and add your Device Identifier as the Mac Address. (Refer to Step 2 to locate your Device Identifier.)

6. Tap ‘Save.’

7. Once saved, select ‘Assign Devices’ to assign the Fresh KDS device to a register.

8 Log out of the Union Manager Portal, and relaunch the Union POS App to confirm the printer setup.

*Note: Follow these configuration steps on each Union device that sends orders to your kitchen.

Step 4: Place your Fresh KDS tablet in the kitchen.

1. Choose where to place your Fresh KDS screen.

• Some place it right above a prep station.
• Others find that mounting it on a nearby wall with a waterproof case is best.
  

2. If using multiple screens, be sure the name matches the station placement.

Step 5: Train your staff & profit! 💸

1. Show how to mark items as complete & how to clear tickets.

• Tap to cross out items as complete.
• Tap the ticket header to clear and remove it from the screen.

2. Show how to recall orders.

• Tap the recall button located on the left navigation bar.

3. Show this video for a brief introduction.

‍