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Performance Targets

See what's costing you repeat visits

Set timing windows that fit your restaurant. Fresh KDS uses them to identify orders finished too late or too far ahead of pickup, show customers affected, and inform recommendations for your kitchen.

Get started — it's free

Protect the experience guests come back for

Use your unique kitchen timing data to improve service and give guests a reason to return.

Protect repeat business

Address timing problems that can disappoint guests and give them a reason not to return.

Measure against your own standards

Evaluate in-store and online orders against timing windows that reflect your menu, service style, and pickup promises.

See where orders miss expectations

Know which stations, items, hours, ordering channels, and locations have the most off-target orders, so you can decide where to make changes.

Set your performance targets

Define what on time means for your kitchen

Set on-time, close, and off-target windows for in-store and online orders.

Start with a suggested goal for your service type, then drag the sliders to adjust each window. Fresh KDS uses your saved targets to evaluate order timing and inform recommendations specific to your kitchen.

Get started — it's free
Kitchen team running Fresh KDS, with a display tracking live ticket times and delays by location.

Find timing problems. See what to improve.

See live and historical performance across your brand, from orders missing guest expectations down to the stations and items where time is being lost.

Get started — it's free

See how many orders missed expectations

Fresh KDS Performance dashboard tracking service speed, expo dwell, and on-time rate across locations.

Find where off-target orders happen most

Fresh KDS Performance charts showing customers affected in-store versus online by day of week.

Get recommendations to improve order timing

Fresh KDS Performance view of item prep times and station queue depths, with typical and longest times.
Performance Targets

Start measuring service against your own standards.

Get started with Fresh KDS for free, then set performance targets that fit your kitchen to see which orders miss expectations and where service needs attention.

FAQs

Find quick answers to common questions about Performance Targets, how they work, and how to set them for your kitchen.

Get support
How do I know what targets to set?
Is this the same as my ticket colors?
Can each location have its own targets?
Can I change my targets later?
Why not just track average ticket time?
Is it included in my plan?