Privacy Policy

Last updated and effective as of September 17, 2019

OWNER IDENTIFICATION: www.freshkds.com is a domain of the owner, Fresh Technology, LLC ("Fresh Tech"), Building 500, 2200 Riverchase Center #500, Hoover, AL 35244.

Contact us by emailing help@freshkds.com, using the live chat window in the bottom right corner of website, or by submitting a support ticket in the Fresh KDS Help Center.

Note: registered users of Fresh KDS will be notified of material changes to this Privacy Policy via email. The notice will provide a link to the full Privacy Policy (this document) and will include a summary of key changes.

Protecting your privacy is important to Fresh Technology. This Fresh Technology Privacy Policy (“Policy”) describes how Fresh Technology and its subsidiaries and affiliated companies collect, use, disclose and safeguard the personal information you provide on Fresh Technology’s websites, through our mobile applications and other software- and Internet-enabled programs and services.

If you browse Fresh Technology website, you do so anonymously. We do not collect personal information, including your email address from individuals who browse our website, unless you affirmatively give us such information. We do log your IP address (the Internet address of your computer) to give us an idea of which parts of our website you visit, how long you spend there and your general location within our market. But we do not link your IP address to anything personally identifiable. The only other information automatically provided to us may include the type of browser and operating system you are using, information about your Internet service provider, domain name, and the website that referred you to us. Your browser supplies us with this information.

To create an account, we may request that you voluntarily supply us with personal information, such as your name, email address, postal address and phone number, for purposes such as corresponding with us, registering an account on our website or mobile application, or participating in an online survey. In addition, we may collect financial account information, such as credit card number and other payment information, for purposes such as charging you software as a service fees. 

If you create an account, you are required to enter your name, email address, and password.

Upon termination of your account on this site, your data will be deleted.

Our mobile applications also may collect geo-location information, including from the GPS function on your mobile device if enabled on your device. You can opt-out of sharing your geo-location information by changing the settings on your mobile device. If you choose to opt-out, it may disable certain features of our mobile applications.

Our collection of website use information may involve the use of cookies and web beacons. Please see our Cookies Policy for more information.

We are committed to protecting childrens privacy and we do not knowingly collect personal information from children. You can visit the Federal Trade Commission website to learn more about the Children Online Privacy Protection Act (COPPA).

Fresh Technology may use information about you for purposes described in this Policy or disclosed to you on our website, in our mobile application or with our various programs and services. For example, we may use information about you to:

Send you updates on the latest Fresh Technology news, including information about new products, services, and offers that may be of interest to you.

Process and manage your purchase and use of Fresh Technology products and services, including your accounts.

Respond to your customer service inquiries, post your comments or statements on any blog or other online forum maintained on our website and other websites, or take other actions in response to your inquiries or other website activities.

Communicate with you about your services, account and program participation.

Learn more about our customers so that we can develop better products and services.

If you do not want us to contact you, you can choose to "opt out," and Fresh Technology will respect your wishes. Simply follow the opt-out instructions in promotional emails we send.

If you opt out of receiving promotional communications from us whether online or on your mobile device, we may still send you non-promotional communications such as emails about your Fresh Technology account, if you have one, or our ongoing business relations.

We will retain your information for as long as your account is active to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. Registered users of Fresh KDS can request access and changes to their personal information by using the live chat window in the bottom right corner of the site, or by submitting a support ticket from the Fresh KDS Help Center.

Fresh Technology does not share your personal information with anyone outside of Fresh Technology without your consent, and no one else can access your information, except in the following limited ways:

We may share information with companies that provide support services to us (such as credit card processors or website hosts). These companies may use information about you to perform their functions on our behalf. These companies include:

We may disclose specific information (a) upon lawful request, in response to legal process, and when required to comply with laws, (b) to enforce our agreements, corporate policies, and terms of use or (c) to protect the rights, property or safety of Fresh Technology, our employees, agents, customers, and others.

If you participate in any blog or other online forum on our website, any personal information that you post on our website may be shared with other forum participants and website visitors.

In the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of our business assets, Fresh Technology may disclose personal information to those involved in the negotiation or transfer.

We may also share aggregated or anonymized information that does not directly identify you.

Fresh Technology is fully committed to data security. We have taken reasonable steps to maintain appropriate physical, technical, and administrative procedures to help safeguard and secure the information you provide to us against loss, misuse, or unauthorized access, disclosure or modification of personal information. Should a data breach occur, we will notify all potentially affected users within 72 hours of such an event. However, while we take these reasonable efforts to protect your personal information, no one can ensure the security of the information transmitted over the Internet. In this regard, we urge you to take every precaution to protect your personal data while you are on the Internet. At a minimum, we encourage you to make sure that you are using a secure browser as you surf the Internet

Response to Do Not Track Signals:

Certain web browsers may provide an option by which you may have the browser inform websites or internet services you visit that you do not wish to have personally identifiable information about your activities tracked by cookies or other persistent identifiers across time and across third-party Internet websites, online or cloud computing services, online applications, or mobile applications. These are commonly called “do not track” (DNT) signals. Since our site does not rely on cookies or other stored information, these DNT signals will not affect your experience on our site, or using our service.

We do not allow third parties to collect personally identifiable information (PII) about a user’s online activities, over time and across different sites, services, and applications, when that user uses our site, service, or application.

We do not share any PII with 3rd parties, other than (1) a payment processor to charge software as a service fees and (2) a cloud-based “tokenization” service to maintain data security. Any PII is kept completely confidential and secure using the latest security measures and encryption.

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