Fraud Blocker
Fresh KDS Enterprise

One clear view of kitchen performance, across every location.

Fresh KDS captures what happens at the point of production and turns kitchen activity into performance you can measure and compare by location, channel, shift, and station.
Fast time to value
Results from your first shift
Unified kitchen score
Evaluate all locations equally
Works with your POS
No rip-and-replace
Status cards for locations showing lead ticket times, open orders, forgotten orders, and health statuses.Dashboard showing ticket times and order status for seven locations with color-coded health indicators.
Most repeat revenue comes down to one thing: the order was ready when the guest expected it. The kitchen is where the promise is kept or broken.
Trusted by 10,000+ restaurants
ON TIME, NOT JUST FASTER

Customers don’t experience averages.

They experience their order, and whether it was on time.  Fresh KDS scores every order against its target: on time, close, or off target. The number of off target orders is the amount of affected  guests.

Even a small percentage across the chain is thousands of guests who waited too long.

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Fresh KDS On The Fly dashboard showing Customers Affected metric with in-store and online order performance broken down by day of week, color-coded by on-time, close, and off-target orders.
THE PERFORMANCE LOOP

Capture what happens. Understand each kitchen. Improve the next shift.

Fresh KDS closes the gap so you can see where service slows across the chain  and keep more orders on time before your guests are affected.

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01

Capture

Every screen at every station records the real execution of each order where it happens, not what was estimated.

02

Understand

Individual kitchen location targets, busy periods, and patterns are monitored and collectively measured, providing a big picture fo how each kitchen runs.

04

Improve

Automations act on what was learned, so each shift runs better than the last.

03

Pinpoint

Off-target results are traced and narrowed to the specific location, shift, channel, or station, and reveals why they occurred.

Fresh KDS On The Fly™

Built for operators who run kitchens on a real performance number.

Not survey data. Not complaint tickets. Fresh KDS reflects what guests actually experience: orders that arrived on time, and the count that missed across every station, shift and  channel.

Find what your best location does, and replicate it.

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Smartphone screen showing live status of four locations with lead ticket times and open orders.
BEST-OF-BREED, NOT BUNDLED

Displays show tickets. Fresh KDS measures how kitchens run.

Fresh KDS works above the display layer and connects to the POS you already use, so kitchen performance becomes something you can measure and compare across locations. And because the data is its own layer, it stays portable within your operations.

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POS-native display

Built to display tickets, not to measure performance
No view into how each kitchen actually runs
Often tied to proprietary or POS-specific hardware
Reporting that lives in a separate tool, or nowhere at all
No consistent way to compare locations
Bundled options tie your kitchen to one vendor's roadmap
Switching often means re-platforming before you see results
Data that does not come with you if you leave

Fresh KDS

Works above the display layer to measure execution, not just show it
Learns how each location runs and gets more specific every shift
Runs on standard tablets and connects to the POS you already use
App to check restaurant performance anywhere
A performance measure calculated uniformly across locations
Best in class design keeps your kitchen data portable
Connects to your POS, allowing measurement without removal
Pilot locations with success criteria, no long procurement

One platform. Every kitchen covered.

Enterprise gives you the full Fresh KDS platform, plus the multi-location controls that keep execution consistent at scale. One measurement framework across every station, every channel, every location.

Mobile and desktop screens showing restaurant order tracking with order status, times, and menu details.

Included with enterprise:

Multi-location analytics & benchmarking
Custom kitchen workflows
Enterprise device settings management
Custom data integrations
Speed of service metrics
In-app performance metrics
Move, hold, recall & order prioritization
Custom timers and alers
Screen communication & customer messaging
Label and ticket printing
iOS and Android compatibility
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FAQs

Get answers to common questions about piloting, rolling out, and measuring Fresh KDS across your operation.

How do we get started without a long procurement cycle?
How do we roll this out consistently across every location?
Will this slow down the line or add steps for kitchen staff?
Do we have to replace our current POS or screens?
How are on-time targets set, and can we tailor them by channel?
Who owns the kitchen data, and can we get it out?

Find the gaps before guests feel them

Fresh KDS gives multi-location operators the execution data they need to keep more orders on time, shift after shift.

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Tablet displaying a restaurant order management system on a wooden cutting board with sliced red bell peppers, leafy greens, a fork, and whole bell peppers around it.