Order Tracker

Show customers exactly when their order is ready

Order Tracker connects to your Fresh KDS to display live order updates on any TV — so guests and drivers know when to pick up without interrupting your staff.

Get started - it's free Plans & Pricing

A better pickup experience for your customers and your team

Instant visibility

Guests and drivers can see real-time order progress — no need to ask staff for updates.

Faster handoffs

Shorter wait times and smoother pickups keep lines moving and customers happy.

Less front-counter chaos

Staff can focus on preparing food while Order Tracker keeps customers informed.

Automatically updates as you work

As your team works in Fresh KDS, Order Tracker updates automatically. New orders appear under Preparing, and once they’re bumped in Fresh KDS, they move to Ready. The screen stays perfectly in sync with your kitchen, keeping customers informed and pickups effortless.

Fresh KDS Order Tracker ready board showing real-time updates of preparing and ready orders on a mounted TV display.

Clear order details & updates at a glance

Order name - The name the order was placed under

Order type - Pickup, delivery, or to-go

Order Status - Received, Ready Soon, or estimated ready time

Each order card displays the key details customers and drivers need — including the name the order was placed under, whether it’s for pickup, delivery, or to-go, and its current status such as Received, Ready Soon, or an estimated ready time.

Close-up of Fresh KDS Order Tracker cards displaying customer names, order types, and estimated ready times.

Make it yours with custom branding

Add your logo and colors to make Order Tracker feel like part of your space. A branded display helps your pickup area look polished and familiar while keeping the focus on your restaurant’s experience.

Des ressources pour votre réussite

Plus de fonctionnalités des forfaits Premium et Illimités

Accédez à encore plus d'outils pour améliorer l'efficacité de votre cuisine avec Fresh KDS Premium et Unlimited.

Voir toutes les fonctionnalités

Communication par écran

Connectez plusieurs écrans KDS pour communiquer et coordonner facilement vos différents postes de travail.

Impression d'étiquettes/de billets

Utilisez Fresh KDS avec une imprimante compatible pour imprimer facilement des étiquettes et des tickets, directement depuis Fresh KDS.

Messagerie destinée aux clients

Fournissez des mises à jour de progression en temps réel directement depuis votre KDS. Personnalisez les messages avec des informations telles que le nom du client et les heures de retrait.

In-App Metrics

Track your kitchen’s performance instantly with glanceable, actionable metrics—right on the KDS screen.

Ingredient All Day Counts

See real-time ingredient totals across all open orders.

Modifier Styles

Make key order details impossible to miss by highlighting the modifiers that matter most.

Faster service starts here

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