Are you struggling with any of the following?
Paper tickets get lost, unorganized, and slow your business down.
Orders come in from multiple sources and there are too many tablets to manage.
Updating guests on order status is difficult or non-existent.
Difficult to track performance and make improvements.
Delivery service providers have taken control of the guest experience. And it's not pretty.
Kitchen display doesn't communicate with expo, take out station, or guests.
At its core, Fresh KDS is a tablet-based kitchen display system. Orders from your POS instantly display on the screen. But we've taken it a step further by adding dozens of direct integrations, from point of sale (POS) systems such as Square, Clover, and Talech to e-commerce platforms like Shopify and WooCommerce.
Displaying orders is awesome, but what if you want to do more? We've got you covered with features that empower you to route the orders to different screens, send SMS notifications to your guests, and improve your restaurant operations.
Send different items to different screens. For example, send food to the prep screen, beverages to the bar, and completed orders to expo (100% customizable)
Move tickets to the front of the line or the back... or pause the ticket until later.
Automatically send completed orders to a bluetooth ticket or label printer. Perfect for takeout orders, coffee cups, or catering...
Keep your guests in the loop, from the moment their order is received until it's ready for pick up.
Guests can seamlessly alert your kitchen or takeout staff when they've arrived.
Display real time order status to in-store guests.
View bump times and ticket counts by location and screen.
Drill further into your data with item level reporting by customer, order type, source, location, and screen.
Receive notifications via email, sms, or call any time a tablet goes online or offline.
We believe in technology that's open - allowing you to connect to any other system. We've created multiple ways for you to get your data in or out, or extend the functionality of the system to meet your operational requirements. The only limitation is your imagination.
Build a cloud-based integration and send orders to Fresh KDS from any other open system.
Build a network integration and send orders to Fresh KDS from a device on the local network.
Send information to another system based on a specific action - such as clearing orders from the screen.
"Fresh KDS keeps our kitchens running smoothly! With limited space, we like that it runs on tablets that can easily be positioned as needed."
Founder, Vui's Kitchen
"Fresh KDS is absolutely critical to our operation. Kitchen staff appreciate the intuitive interface, and our guests love staying in the loop with text notifications."
CEO, Taziki's Mediterranean Grill
"The ability to send bump time reports from Fresh KDS to our business intelligence system in real time... simply a dream come true for data-driven operators."