Fraud Blocker

Track, analyze, and improve your speed of service on the fly.

The Fresh KDS On The Fly app works with your KDS to turn real-time kitchen data into clear, mobile insights—so you can monitor speed, spot issues, and improve performance without the guesswork.

Get started — it's free

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From the kitchen to your pocket

Fresh KDS On The Fly works alongside your Kitchen Display System. As your team bumps orders and moves through service, Fresh KDS captures that activity in real time. The On The Fly app takes that data and turns it into clear, mobile-friendly insights.

Why speed of service matters

Speed of service affects your guests, your staff, and your reputation. That’s why we built Fresh KDS On The Fly.

Fewer returning customers

Slow service reduces repeat customers by 10–20%.

Declining staff morale

70% of restaurant workers cite understaffing & long ticket times as top stressors.

Damaged Reputation

50% of 1 star reviews cite slow service as a major complaint.

What makes up your kitchen score

Your Kitchen Score is based on three key metrics that reflect how well your team is keeping up with orders, staying consistent, and delivering on time. Each one highlights a different part of your performance—and all three impact how your kitchen runs.

KDS Utilization

KDS Utilization monitors the volume of orders bumped within your ideal range.

Consistent use of your KDS means fewer paper tickets, fewer mistakes, and faster service overall. It’s the foundation for tracking performance and keeping the line moving smoothly.

Speed of Service

Speed of Service tracks how many orders bumped on time.

This score reflects how quickly your kitchen is moving. It’s a direct line to guest satisfaction, average ticket size, and staff flow—when speed drops, everything else does too.

Consistency

Consistency follows your ability to maintain speed at peak times.

Fast service is good—predictable service is better. This score tracks how steady your timing is day to day, helping you build trust with guests and reduce team stress during rushes.

A clear score that drives a faster kitchen

This isn’t just a number—it’s a snapshot of how your kitchen is running, shift to shift. Your Kitchen Score helps you spot trends, coach your team, and keep service consistent when it matters most.

Get started — it's free

What makes up your kitchen score

Your Kitchen Score is based on three key metrics that reflect how well your team is keeping up with orders, staying consistent, and delivering on time. Each one highlights a different part of your performance—and all three impact how your kitchen runs.

KDS Utilization

KDS Utilization monitors the volume of orders bumped within your ideal range.

Consistent use of your KDS means fewer paper tickets, fewer mistakes, and faster service overall. It’s the foundation for tracking performance and keeping the line moving smoothly.

Speed of Service

Speed of Service tracks how many orders bumped on time.

This score reflects how quickly your kitchen is moving. It’s a direct line to guest satisfaction, average ticket size, and staff flow—when speed drops, everything else does too.

Consistency

Consistency follows your ability to maintain speed at peak times.

Fast service is good—predictable service is better. This score tracks how steady your timing is day to day, helping you build trust with guests and reduce team stress during rushes.

A clear score that drives a faster kitchen

This isn’t just a number—it’s a snapshot of how your kitchen is running, shift to shift. Your Kitchen Score helps you spot trends, coach your team, and keep service consistent when it matters most.

Get started — it's free

Go beyond the score. Drill into the details.

Tap on any score to see what’s driving it. Each metric breaks down into real numbers and clear explanations—plus tips to help your team improve where it matters most.

Detailed breakdown of your kitchen score

Summary of business impact

Practical tips to improve score

Faster service starts here.

Get started — it's free

Available on

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