A kitchen display system (KDS) is a screen or set of screens that pair with your Lightspeed POS to display orders in your kitchen or food prep stations. A KDS can replace paper ticket printers, handwritten orders, or verbally calling items that need to be prepared. A kitchen display system can help your restaurant, food truck, or coffee shop prepare orders faster and more accurately.
Kitchen display systems are more than just digital printers. The technology powering modern kitchen display systems enables two-way communication and ongoing order updates, which can improve the overall efficiency of your kitchen. Some additional benefits of a Lightspeed-compatible KDS include:
Slow speed of service can result in dissatisfied customers and less return business. A KDS helps your kitchen focus on preparing orders, and as a result you’ll be able to deliver orders faster. Color coded headers that change from green to yellow to red the longer tickets are open provide a visual indication of how well the kitchen is performing and if any orders are falling behind. This information can help you get ahead of any problems and stop them in their tracks.
Paper tickets can easily get lost or mixed up. And when you need to recall an order? Hopefully the ticket is on the spindle and not in the trash. A KDS helps solve all these problems by keeping orders organized on an easy-to-navigate tablet display.
When your kitchen is more productive it means you can fulfill more orders in the same amount of time. This increases throughput and leads to higher revenue and happier guests. The other advantage of increased productivity is you can achieve similar throughput with fewer employees, which is critical given how difficult staffing is in hospitality these days.
There are several things to consider when searching for the best kitchen display system for Lightspeed point of sale.
There are a couple of options when it comes to choosing a KDS that works with your Lightspeed POS.
Fresh KDS is a great choice if you are looking for a robust kitchen display system that you can customize to match your kitchen’s workflow. The Fresh KDS app is available on both iOS and Android, providing you with a lot of flexibility in choosing your hardware. Fresh KDS also has some of the most advanced features on the market, including multiple options for communicating between stations, the ability to send order status updates directly to customers, and curbside “I’m Here” functionality. If you don’t need all the bells and whistles, Fresh KDS also offers a very affordable entry level plan.
Lightspeed’s KDS is a solid entry-level option. It offers a “production mode” view that groups like items into a single card, and it natively integrates with Lightspeed point of sale orders and aggregated online orders. Lightspeed’s KDS also comes with first-party support and onboarding assistance.