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Recall

Recall

Restore cleared orders or items

Accidentally cleared an order or item? Instantly bring it back to the KDS screen with Recall.

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In a fast-paced kitchen, orders and items can sometimes be cleared too soon. Whether an entire ticket was removed by mistake or you need to recover a specific item, Recall allows you to instantly restore them to the KDS screen, ensuring every order is fulfilled without delays.

With Recall, there’s no need to manually track down lost tickets or re-enter items. Simply select the order or individual item you need to restore, and it will reappear on the KDS—allowing your team to pick up right where they left off.

How It Works

  1. Tap the Recall button from the left menu.
  2. Expand the order and select the entire order or specific items to restore.
  3. The recalled order or item will instantly reappear on the KDS screen, ready for fulfillment.
Recall entire orders or individual items.

Recalled orders and items function like regular active orders, ensuring they can be fulfilled without confusion.

Why Use Recall?

  • Fix Mistakes Quickly – Restore full orders or individual items that were accidentally cleared.
  • Improve Order Accuracy – Ensure every dish is accounted for and prepared correctly.
  • Reduce Dependence on Printed Tickets – Minimize paper waste and keep everything digital.

With Recall, your team can work confidently, knowing that even if an order or item is cleared too soon, it can be easily restored.

Learn more about Recall in our Help Center.

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