Fraud Blocker
Langue
Service client
Réserver une démo

Order Tracker

Order Tracker

Display live order updates to customers

Connect Fresh KDS to a customer-facing order tracking screen to display when orders are ready for pick up.

Essayez une démonstration interactive pratique

Découvrez Fresh KDS grâce à notre démo interactive. Découvrez à quel point la gestion des commandes peut être simple.

Démo interactive

Order Tracker enhances the pickup experience by displaying real-time order statuses on a customer-facing screen. As orders progress from "Being Prepared" to "Ready," customers and delivery drivers can easily monitor their status, ensuring timely pickups.

Key Benefits:

  • Reduced Wait Times: Real-time updates minimize waiting periods, making the pickup process quicker and more efficient for everyone.
  • Instant Order Updates: Customers can view their order status at a glance, enhancing transparency and reducing uncertainty.
  • Improved Pickup Processes: Staff can focus on preparation while the tracker handles status updates, ensuring smooth communication.

How It Works:

  1. Mount Your Display: Securely mount a TV or monitor in a visible area for customers and delivery drivers.
  2. Download the Order Tracker App: Install the Fresh KDS Order Tracker app from the Amazon Fire TV App Store on a compatible device.
  3. Connect to Fresh KDS: Ensure both the Fire TV Stick and Fresh KDS are on the same Wi-Fi network, then connect the Order Tracker app to Fresh KDS—no internet required.

By implementing the Order Tracker, you provide customers with clear visibility into their order status, leading to a more organized and satisfying pickup experience.

This feature is available exclusively on Premium and Unlimited plans. To learn more about editing your Fresh KDS subscription click here.

To learn more about how the Order Tracker works, check out this help article, or explore the feature further here.

Lancé le

Caractéristiques associées

SMS Messaging

Keep customers informed with SMS updates

En savoir plus

Label & Ticket Printing

Print labels and tickets directly from the KDS

En savoir plus

Take-Out View

Streamline off-premise orders

En savoir plus

Toutes les fonctionnalités

Découvrez toutes les manières dont vous pouvez rationaliser les opérations de votre cuisine avec Fresh KDS.

Automations

Des alertes à l'écran qui signalent automatiquement les moments clés en cuisine, comme les longs temps de cuisson ou les commandes volumineuses, pour que votre équipe puisse réagir plus rapidement.

Calendrier des articles

Lancez chaque article d'une commande au bon moment pour que tout soit prêt simultanément, évitant ainsi que les plats ne stagnent au passe

Cross Screen Communication

Every kitchen is different. Fresh KDS has multiple options for screen communication so you can keep every station in perfect sync.

Fresh KDS On The Fly™

Suivez en direct l'activité de la cuisine, la rapidité du service, les clients concernés et les performances multi-sites depuis votre téléphone avec Fresh KDS On The Fly.

Ingredient All Day Counts

Get real-time ingredient totals across all open orders—no manual counting needed.

Label & Ticket Printing

Take full control of your kitchen’s printing needs directly from Fresh KDS. From complete order tickets to individual item labels.

Liste de préparation

Recommandations de préparation par IA de ClearCOGS, transmises directement à Fresh KDS pour préparer selon la demande et suivre la progression depuis l'écran de cuisine.

Modifier Styles

Style modifiers by keyword with color and text formatting so critical order details—like allergens or special requests—stand out on screen and reduce costly prep mistakes.

Move Orders

Rearrange tickets within the queue, enhancing workflow efficiency and ensuring timely order preparation.

Order Holds

Pause orders until the right time to prep, reducing clutter and improving kitchen efficiency.

Order Tracker

Connect Fresh KDS to a customer-facing order tracking screen to display when orders are ready for pick up.

Performance Analytics

Get detailed reports on kitchen metrics, enabling data-driven decisions to enhance efficiency and service quality.

Recall

Accidentally cleared an order or item? Instantly bring it back to the KDS screen with Recall.

Routage des modificateurs

Envoyez un article vers un poste selon ses modificateurs, pas seulement sa catégorie, pour que le bon cuisinier le voie. Une salade au poulet arrive sur l'écran du grill, sans quitter ses autres postes.

SMS Messaging

Send automated, customizable text messages to customers, keeping them informed about their order status.

Take-Out View

Organize off-premise orders in a dedicated display, showing key details like order type, pickup time and curbside pickup arrival.

Commencez gratuitement.

Commencez votre essai de 7 jours de Fresh KDS dès aujourd'hui en configurant votre compte. Le processus est totalement gratuit et ne prend que quelques minutes. Aucune carte de crédit n'est requise et vous pouvez annuler à tout moment.

Commencez, c'est gratuit
Améliorer l'EFFICACITÉ de la cuisine chez