Fraud Blocker
Idioma
Atención al cliente
Solicitar una demostración

SMS Messaging

SMS Messaging

Keep customers informed with SMS updates

Send automated, customizable text messages to customers, keeping them informed about their order status.

Pruebe una demostración interactiva práctica

Explore Fresh KDS con nuestra demostración interactiva. Compruebe lo sencilla que puede ser la gestión de pedidos.

Demostración interactiva

SMS Messaging is a feature in Fresh KDS designed to enhance your customer communication by sending customizable text messages directly from your Kitchen Display System (KDS). This functionality keeps your customers informed about their order status, improving their overall experience and streamlining your service process.

Key Benefits:

  • Instant Order Notifications: Automatically notify customers when their order is received or ready for pickup, ensuring they are always informed.
  • Reduced Pick-Up Area Crowding: By informing customers precisely when their order is ready, you minimize unnecessary waiting, leading to a more organized and pleasant environment.
  • Streamlined Curbside Handoffs: Include an "I'm Here" link in the notification text, allowing customers to inform you of their arrival with a single click, facilitating smooth and efficient curbside service.

How It Works:

‍Once enabled, Fresh KDS sends customizable SMS messages to customers at key stages of the order process. You can personalize these messages to include the customer's name, order details, and specific pickup instructions, ensuring clear and effective communication.

By integrating Customer Messaging into your operations, you enhance customer satisfaction through timely updates and create a more efficient pickup process.

This feature is available exclusively on Premium and Unlimited plans. To learn more about editing your Fresh KDS subscription click here.

To learn more about how to use Customer Messaging, check out this help article, or learn more about Fresh KDS's Customer Messaging feature here.

Lanzado el

Características relacionadas

Take-Out View

Streamline off-premise orders

Obtenga más información

Sounds

Stay alert with sound notifications

Obtenga más información

Todas las funciones

Descubra todas las formas en las que puede optimizar las operaciones de su cocina con Fresh KDS.

Automations

Alertas en pantalla que marcan automáticamente momentos importantes en la cocina, como tiempos de cocción largos y pedidos grandes, para que su equipo pueda detectarlos antes.

Cross Screen Communication

Every kitchen is different. Fresh KDS has multiple options for screen communication so you can keep every station in perfect sync.

Enrutamiento de modificadores

Envía un artículo a una estación por sus modificadores, no solo por categoría, para que lo vea el cocinero adecuado. Una ensalada con pollo llega a la pantalla del grill sin salir de sus otras estaciones.

Fresh KDS On The Fly™

Vea la actividad de la cocina en vivo, la velocidad del servicio, los clientes afectados y el rendimiento en múltiples ubicaciones desde su teléfono con Fresh KDS On The Fly.

Ingredient All Day Counts

Get real-time ingredient totals across all open orders—no manual counting needed.

Item Timing

Inicie cada plato de un pedido en el momento justo para que todo esté listo al mismo tiempo y no se acumule en el pase

Label & Ticket Printing

Take full control of your kitchen’s printing needs directly from Fresh KDS. From complete order tickets to individual item labels.

Lista de preparación

Recomendaciones de preparación con IA de ClearCOGS, enviadas directamente a Fresh KDS para preparar según la demanda y seguir el progreso desde la pantalla de la cocina.

Modifier Styles

Style modifiers by keyword with color and text formatting so critical order details—like allergens or special requests—stand out on screen and reduce costly prep mistakes.

Order Holds

Pause orders until the right time to prep, reducing clutter and improving kitchen efficiency.

Order Tracker

Connect Fresh KDS to a customer-facing order tracking screen to display when orders are ready for pick up.

Performance Analytics

Get detailed reports on kitchen metrics, enabling data-driven decisions to enhance efficiency and service quality.

Recall

Accidentally cleared an order or item? Instantly bring it back to the KDS screen with Recall.

SMS Messaging

Send automated, customizable text messages to customers, keeping them informed about their order status.

Take-Out View

Organize off-premise orders in a dedicated display, showing key details like order type, pickup time and curbside pickup arrival.

Empieza de forma gratuita.

Comience hoy mismo su prueba de 7 días de Fresh KDS configurando su cuenta. El proceso es completamente gratuito y solo lleva unos minutos. No se necesita tarjeta de crédito y puedes cancelar en cualquier momento.

Empieza, es gratis
Impulsar la EFICIENCIA de la cocina en